Shipping and Customs

We generally offer two shipping options, SF Express and Hong Kong Post.

SF Express is a reliable courier service with rates varying drastically. You will be able to see the shipping rate at checkout. Depending on the area, shipping takes 2-9 days and a tracking code will be provided.

Hong Kong Post provides low cost regular shipping. Due to ongoing disruptions in the global postal system, this option may not be available and we may not know in advance. You can find a list of places to where shipping is currently available here. If you have made a purchase and shipping is unavailable in your region, we will work to find a solution with you, including issuing a refund or using another carrier.

Please not that surface mail can currently take up to four months to some parts of the world.

An invoice and customs declaration is attached to your shipment. The receiver is responsible for paying all applicable taxes and fees.

SF Express is offered for the following regions: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Pakistan, Philippines, Poland, Romania, Singapore, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam.

Feel free to write us at its@toofreetofail.com for all questions and requests you might have.